WarmWrap Pro — Heated Wearable Blanket

Avg shipping time 7-15 days

Processing time 1-3 days

Return & Refund Policy

We want you to love what you ordered. If something isn't right, we're here to make it right.

What We Cover

We offer refunds or replacements for the following situations:

• Item arrived damaged or defective
• You received the wrong item, color, or size
• Your order was lost in transit and never arrived
• The product has a significant quality issue not reflected in the listing

All requests must be submitted within 30 days of your delivery date.

What We Don't Cover

• Change of mind or buyer's remorse
• Damage caused by misuse after delivery
• Requests submitted after 30 days
• Claims without supporting photos or video

How to Request a Refund or Replacement

Email us at [your email] with your order number, a description of the issue, and clear photos or a short video showing the problem. We'll get back to you within 2–3 business days.

Do I Need to Send the Item Back?

In most cases, no. Because we ship through a global fulfillment network, we typically resolve issues with a refund or replacement without requiring you to return the product. If a return is needed, we'll provide instructions.

Refunds

Approved refunds are returned to your original payment method within 5–7 business days. You'll receive a confirmation email once it's processed.

Replacements

Prefer a replacement? Just let us know. We'll ship a new item at no charge, subject to availability.

Lost or Missing Orders

If your tracking shows delivered but you haven't received your package, please check with neighbors or your building first and allow 2 extra business days. If it still hasn't shown up, contact us and we'll investigate with the carrier.

Questions? Contact us at [warmwarpcontactgm@yahoo.com] — we're happy to help.